Share details about your shipping policies, item returns, or customer service.

Aroseè stands out by uniting pure, plant-powered ingredients with a sensorial, spa-grade experience. Every product is designed to feel indulgent while delivering visible results and professional performance.

Share details about your shipping policies, item returns, or customer service.

Yes. All of our products are clinically safe, non-irritating, and formulated without harsh chemicals. They’re designed to be gentle enough for sensitive skin, and many of our Professional Skincare partners use them for post-facial and post-procedure care.

Yes. Because our skincare is free from synthetic additives and powered only by pure botanicals, our line is considered safe for pregnancy and breastfeeding. (As with any skincare, we recommend checking with a healthcare provider if you have concerns.)

Our formulas are developed through nearly 30 years of family botanical R&D heritage since 1998, combining research from Asia and global labs (U.S., UK, Japan, China). Manufacturing and packaging are overseen with strict clinical-grade standards to ensure both safety and quality.

Domestic shipping can take up to 2-5 business days.

Foreign shipping could take up to 7-14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for a minimum purchase amount .

Yes, we ship our products all over the globe.

Please note that default free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Yes, refunds are available only for unopened products returned within 7 days of delivery. Once a product has been opened, we cannot accept a return for safety and hygiene reasons.

You may request a refund within 7 days of receiving your order, as long as the product remains unopened and in its original packaging.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

Customer will be responsible for the return shipping costs, and the original shipping fee is non-refundable.